Know Your Customer (KYC) Policy


  1. As the owner and operator of the website (the "Website"), we are dedicated to putting measures in place to stop money laundering, terrorist funding, fraud, and other unlawful actions through our Website.
  2. We have put in place several anti-money laundering procedures and are aware that your customer is one of them to adhere to the applicable laws and regulations.

Policy Agreement

You agree to the rules outlined in this Policy by accepting it and using the Website. You also authorize us to conduct various checks, at our sole discretion or as requested by third parties, to confirm your identity and contact information.


  1. You must be personally registered and possess an Account to use our services on the Website.
  2. To make an account on the Website, you must be real. Businesses are not permitted to create Accounts or use Website services.
  3. Only those who are at least 18 years old, or the equivalent of the country's legal majority age, are eligible. By registering for an account and using the Website, you certify, warrant, and represent that you are of legal age.
  4. For identification purposes, you must provide the following information while registering:
  • first and last names, both given and last;
  • the birth date;
  • address;
  • contact information for email;
  • the personal telephone number.
  1. When creating an account, You must provide accurate, full, and current personal information. If your personal information changes, you undertake to notify us as soon as possible—but no later than five days—after the change occurs.
  2. If you are or become a politically exposed person (PEP), you must inform us right away. In this case, you will be subject to stricter verification procedures.


  1. In the following situations, you might need to go through a verification process for security reasons:
  • whenever you seek a withdrawal (pay-out);
  • other times, throughout registration or ongoing activity tracking,
  • when we deem such verification to be crucial.
  1. Verification comprises matching some of your paperwork to the information you gave upon registration.
  2. During the verification, you will be required to present one of the documents listed below:
  • the passport's first page;
  • front and back identification of the locality;
  • utility bills that are no older than three months, such as those for gas and electricity that validate the address;
  • take your selfie while holding a passport or other form of ID.
  1. In some circumstances, where our internal risk management system identifies you as a medium- or high-risk user, or in cases where our partners (software providers, payment institutions) need such verification, we may ask for additional evidence for verification, such as:
  • a driving permit;
  • updated address proofs;
  • financial records
  • copies of bank cards are required to fund the account;
  • payment documentation;
  • the documentation proving the money's legal ownership and origin.
  1. Color picture files with a high resolution should be used for delivering documents. No scanned copies are allowed. The document's pages should be entirely viewable.
  2. You must provide documentation within 2 days of receiving the verification request unless otherwise stated in the request.
  3. In severe cases, the verification process may take up to 5 business days.

Failure to Comply

  1. We retain the right to revoke any wagers or wins, deactivate your account, prevent you from playing games, withhold payments, and file a complaint against you with the relevant authorities if:
  • any data you enter ends up needing to be filled or amended;
  • the information you supplied at registration and the information on the verification documents diverge;
  • you fail to provide documentation for verification, or if the documents you provide are incomplete or inaccurate.
  1. Additionally, we have the right to refuse any new registrations, to ban any account, and/or to cancel any account for any valid cause at our sole discretion and without prior notice.


  1. For the purpose of verification, we could disclose personal data to other parties. You consent to our use of this data for identification and verification needs.
  2. We may match your personal data to a list of individuals suspected of supporting terrorism that recognized governmental and private organizations have prepared.
  3. We handle your personal data in line with our Privacy Policy.